User Information

Dear Customer,

BPN Electronic Money and Payment Services Inc. (hereinafter referred to as "BPN" or Kliq) provides secure payment services to its users within the framework of Law No. 6493, taking necessary measures to ensure the confidentiality and security of user information at the highest level on its website (www.kliq.com.tr) as outlined below.

Personal information provided by users on the website is only used for the purpose of conducting BPN's payment service activities and is processed in accordance with the Personal Data Protection Law No. 6698 ("KVKK").

Access by third parties to the information entered by users on the website is prevented. BPN has taken necessary precautions to protect the privacy of users' personal data by maintaining the information security infrastructure at the most reliable level.

BPN has no legal or penal liability regarding the security and confidentiality of the extensions (links) provided for access to other websites via its website. BPN is not responsible for any material/ moral losses that may occur on these sites.

The information, all content, images, photographs, themes, applications, and materials on the website and their arrangements are owned by BPN and the institutions and organizations it collaborates with. All copyrights, registered trademarks, patents, and/or other intellectual and industrial property rights regarding the information contained in the website and application are reserved by BPN.

By accessing BPN's website, it is understood that the conditions and provisions stated in this legal notice are accepted, and BPN reserves the right to change and update these conditions and provisions without prior notice. While the information presented in the content of the website is up-to-date, we emphasize that BPN is not responsible for any damages arising from errors, deficiencies, and delays in the information on the website.

Regards,

SECURITY INFORMATION

Dear Customer,

Fraud attempts are actively tried over the internet like any other medium. We would like to inform you that BPN Electronic Money and Payment Services Inc. ("BPN") has taken necessary measures to ensure your security by using all the technological possibilities to minimize these risks. Investing in security parallel to the development of technology and the increase in threats is our priority at BPN.

• Do not trust links in other websites or emails. Do not use these links for access.
• If you want to access your account via our website, a one-time SMS password will be sent to your phone. If you experience any problems with receiving your one-time password via SMS, immediately call our call center at 0850 305 36 66 or fill out the contact form on our website.
• Your account number, user information, and password are your own information. BPN is not responsible for any damages and losses that may arise from the use of your password by third parties.
• Do not share your account password with anyone, including company personnel, to avoid fraud attempts. In case of suspicion of fraud, inform us immediately by calling our call center at 0850 305 36 66.
• We recommend not carrying account information in written/print form. Storing the relevant information in written/print form in places where no one can access it when necessary will prevent account theft.
• Be cautious of individuals observing your keyboard or screen while logging in. Kliq never sends emails requesting passwords, user IDs, or account information. Mark such emails as spam.
• Emails sent by us have the kliq.com.tr extension. Do not trust any email address that appears to be sent by Kliq but does not have the kliq.com.tr extension.
• You can track your transaction information at https://www.kliq.com.tr.
• Transaction receipts are sent to your registered email address or contact address upon your request.
• If your phone, to which the SMS password is sent, is lost, stolen, or taken by force, notifying us by calling our call center at 0850 305 36 66 will prevent possible damages.
• You can report any malfunctions regarding the services by calling our call center at 0850 305 36 66 or through the "Feedback/Suggestion" section on http://www.kliq.com.tr/.
• You can access information about the services, interruptions, announcements, and warnings at https://www.kliq.com.tr/ or by calling our call center at 0850 305 36 66 to request information.
• Do not trust information received through any channel other than our website at https://www.kliq.com.tr/ or our call center at 0850 305 36 66.